Privacy Policy

Biebiehome (hereinafter referred to as "we," "us," or "this website") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide when you visit or use our services. Please be sure to read this policy carefully before using our website or services.

1. Information We Collect
We may collect the following types of personal information:
A. Personally Identifiable Information
Including, but not limited to:
Name: Used for order processing, customer service, and correspondence.
Contact Information: Such as email address, mailing address, and phone number, used to confirm orders, send marketing communications, and contact customer service.
Payment Information: This includes credit card number, billing address, and bank details, used to process payments.
Account Information: If you register for an account, we will collect your username, password, and other registration information.

B. Non-Personally Identifiable Information
Including, but not limited to:
Browser and Device Information: Such as IP address, device type, operating system, browser type, access time and date, and page views, to help us improve website functionality and user experience.
Cookies and Tracking Technologies: We use cookies to optimize website functionality, track your website visits, and provide you with a personalized shopping experience.

C. Children's Information
In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.

2. How We Use Your Information
We use the personal information we collect for the following purposes:
Order Processing: To process your order, fulfill your transaction, ship your order, and provide related customer support.
Customer Service: To respond to your questions, process returns and exchanges, and send order confirmations and notifications.
Marketing and Promotions: To send you information about our products, promotions, and special offers. If you wish to opt out of these marketing communications, you can do so by clicking the "unsubscribe" link in the email or by contacting us.
Website Improvement: We use your non-personal information to analyze user behavior, optimize website performance and content, and enhance the shopping experience.
Compliance and Legal Requirements: To comply with applicable laws, regulations, judicial orders, or governmental requests, and to protect our rights, property, or safety or that of others.

3. How We Share Your Information
A. Service Providers
We may share your personal information with third-party service providers to help us operate our website and provide services, such as payment processing, fulfillment services, and email marketing. These service providers will only use your information to provide the relevant services and are subject to our information protection requirements.

B. Legal and Compliance
We may disclose your information in the following circumstances:
As required by law, such as a court order, government request, or other legal process.
When we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or the public.

C. Mergers, Acquisitions, or Reorganizations
If we undergo a corporate merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you in advance of any such transaction and ensure that your privacy is appropriately protected.

4. Information Protection
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes, but is not limited to, the use of encryption technologies (such as SSL/TLS) to protect your payment information and account data. However, please note that no online transaction or data transmission can be completely secure. Therefore, while we strive to protect the security of your information, we cannot guarantee its absolute security.

5. Your Rights and Choices
Subject to applicable law, you may have the following rights:
Right of Access: You have the right to see a copy of the personal information we hold about you.
Right of Correction: If your personal information is inaccurate or incomplete, you have the right to request that we correct it.
Right of Erasure: In certain circumstances, you can request that we delete your personal information, unless we are legally obligated to retain it.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Objection to Marketing Communications: You can object to receiving marketing communications at any time by clicking the "unsubscribe" link in the email or by other means.
Right to Data Portability: In certain circumstances, you can request that we transfer your personal data to you or another party.
If you would like to exercise any of these rights, please contact our Customer Support team.

6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your website experience, perform analytics, and deliver personalized content. Cookies are small files stored on your device that help us recognize your browser and understand how you access our website.

How to Control Cookies
Most browsers allow you to manage your cookie settings. You can choose to disable or delete cookies, but please note that this may affect website functionality or limit your access to certain services.

7. Children's Privacy Protection
In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will delete that information as quickly as possible.
We recommend that parents or guardians monitor and guide their children's internet use. Parents have the right to request that we delete any personal information about their children.

8. Privacy Policy Updates
We may update this Privacy Policy from time to time. When there are material changes to the Privacy Policy, we will post the updated Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to be informed of how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us as follows:
Company Name: AL-AIGLE TRADING CO., LIMITED
Address: FLAT 1019B, 10/F, LIVEN HOUSE,NO.61-63 KING YIP STREET,KWUN TONG,HONG KONG
Email: support@biebiehome.com